Florida Unemployment PIN
1. How do I establish a personal identification number (PIN)?
To set up a personal identification number (PIN) you must use either your computer or touch tone telephone. We do not send your PIN to you. The PIN is a 4 digit number of your choice. You may use any combination of numbers except four (4) zeros.
To set up your PIN using the Internet:
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Go to the www.fluidnow.com website;
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Scroll down, select “Claim Your Weeks”;
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Select your language option;
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Enter your residential state and zip code
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In the second paragraph, you will select the underlined option “To establish or change your personal identification number (PIN), please click here.
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You will then need to follow the instructions of entering your social security number and your PIN of exactly any four numbers except four zeros.
To set up your PIN using your touch tone telephone:
1. Call the toll free telephone number 1-800-204-2418. Choose the language and then option 4 –
Rapid Service Voice Processing (RSVP).
2. Listen and follow the instructions of the automated voice and make the selection to
"Establish or change your 4-digit Personal Identification Number (PIN).
3. Listen and follow the instructions to "establish" your 4-digit PIN. Your PIN may be
any four numbers except four zeros.
What do I do if I am unable to establish a PIN using the instructions above or the system is telling me that I already have an existing PIN?
You must call the Claims Assistance Center toll free at 1-800-204-2418. Choose the language and then option 0 and ask the representative to reset your PIN. You will then be able to establish a PIN using either the Internet or your touch tone telephone.
9. How do I change my PIN?
Follow the instructions in item # 7 or you may call the Claims Assistance Center toll free at 1-800-204-2418. Choose the language and then option 0 and ask the representative to reset your PIN. You will then be able establish a new PIN either by using the Internet or your touch tone telephone.